FAQ

Shipwreck Ltd. accepts the payment options listed above and all prices are displayed in USD. If shopping Internationally, please be aware of the price conversion from USD to your country's currency, because prices listed at checkout may be different than your bank statement.

For payments with PayPal, you may fund your Paypal account through any method and then use our single-link Paypal express checkout feature to complete your order.

Once your order is placed, you will receive a confirmation email sent to the email address associated with your order. Orders generally take 1 to 3 business days for processing and the order status will appear "Unfulfilled" until it has shipped. Once shipped, you will receive an email which will include the tracking number for your package. You may check the history of your orders and current status by logging into your account.

If you need to make any changes to an existing order, you will need to contact us at shipwreckmercantile@gmail.com or call us at 850-233-6750. We can help adjust your order if needed. Please keep in mind, it's best to reach out to us as soon as possible to ensure your order has not been shipped out yet. If your order has been shipped, you can still reach out so that we can correct your order accordingly.

Absolutely! Feel free to email us at shipwreckmercantile@gmail.com or call 850-233-6750 and describe the item you're wanting. We will then send an order through our online checkout to your email address where you can complete payment and select shipping. Note: some items may not be eligible for shipping due to size.

You are able to use only ONE promo code per order in addition to any E-Gift Card / Store Credit codes. Shipwreck Ltd. is NOT responsible if the promotional code is not entered at checkout and it cannot be retroactively applied. Payment is processed automatically. When checking out, we advise that you enter the E-Gift Card code first and then enter the promotional code. Please note, the Order Confirmation email and invoice you receive will only reflect the order total and not method of payment breakdown.

Promotional codes are only available for Online Purchases and for limited times. They are NOT valid in Stores. Promotional codes cannot be applied to already marked down items.

For collaborations, you can email us at collaborations.shipwreck@gmail.com. Due to the high volume of collaboration requests we receive, we are only able to accept a limited amount at a time. If you own a Shipwreck Ltd. item, tag us and we'd love to share! Thank you so much for your interest.